Privacy Policy for GOGWatch.com
1. Introduction
At GOGWatch.com (“we,” “our,” or “us”), your privacy and the security of your personal data is of paramount importance. We are committed to safeguarding all personal information you share with us and ensuring that your data rights are respected with the utmost transparency and integrity. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of our website located at https://gogwatch.com (“the Website”), and to all personal data collected, used, or processed through your interactions with us. For the purposes of applicable data protection legislation, GogWatch.com is the “data controller” responsible for your personal data.
By using our Website, you agree to the collection and use of your information as described herein. If you do not agree with this policy, please do not access or use the Website.
3. Categories of Data We Process
We collect and process the following categories of personal data:
a. Usage Data
Information about how you interact with our Website, including browser type and version, IP address, pages visited, session duration, referring URLs, and other analytical data.
b. Account Data
Personal details you provide when creating an account, such as full name, email address, phone number, and mailing address.
c. Profile Data
Information derived from your activities on the Website such as saved preferences, behavior patterns, product views, purchases, survey responses, and feedback submissions.
d. Communication Data
Details of your communications with us, including support tickets, inquiries, chat logs, and email history.
e. Technical Data
Device-specific details such as operating system, device ID, language settings, browser information, and technical configuration files.
f. Transaction Data
Data relating to purchases you make on our Website, including payment method (processed via third-party processors), billing/shipping information, and transaction records.
g. Preference Data
Marketing and communication preferences, consents provided, newsletter subscriptions, and recorded interest in specific product categories or services.
4. Legal Bases for Processing Your Data
We process your personal data in accordance with the following legal grounds:
– Performance of a Contract: To deliver products or services you request, manage transactions, and administer your account.
– Legitimate Interests: For internal business purposes including analytics, fraud prevention, and service improvement, unless overridden by your data protection rights.
– Consent: Where required by law, particularly for marketing communications and non-essential cookies, we will obtain your express consent.
– Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
5. Your Rights
Pursuant to GDPR and CCPA, you have the following rights regarding your personal data:
– Right to Access: You may request details of the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You can request deletion of your personal information, subject to legal limitations.
– Right to Restriction: You can ask us to restrict processing of your information in certain circumstances.
– Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: Where we rely on legitimate interest or send you direct marketing, you may object to such processing.
– Right Not to be Discriminated Against: Under the CCPA, you have the right not to receive discriminatory treatment for the exercise of your privacy rights.
To exercise any of these rights, please contact us at [email protected]. We may request verification of identity to ensure security and privacy compliance.
6. Security Measures
We employ appropriate technical and organizational measures to protect your personal data, including but not limited to:
– SSL/TLS encryption for data in transit
– Controlled and limited access to data systems
– Routine data backups and secure storage
– Trained personnel in data protection and confidentiality protocols
– Firewalls, anti-malware, and intrusion detection systems
7. International Data Transfers
Your personal data may be transferred and processed in jurisdictions outside your local territory. When transferring data internationally, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, and ensure compliance with relevant data protection laws.
8. Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy or as required by law. Retention periods include:
– Account Data: For the life of the account and up to 5 years after closure
– Transaction Data: Maintained for 7 years for compliance and financial reporting
– Communication Data: Retained for up to 3 years for customer support and issue tracking
– Usage and Technical Data: Deleted or anonymized within 2 years
– Marketing Preferences: Retained until withdrawal of consent or unsubscription
9. Cookie Policy
We use cookies and similar technologies for a range of functions on gogwatch.com. These include:
– Essential Cookies: Required for the functioning of the site (e.g., login sessions)
– Functional Cookies: Enhance usability and personal preferences
– Analytics Cookies: Monitor traffic, usage patterns, and improve services (e.g., Google Analytics)
– Performance Cookies: Support optimization by measuring loading times and responsiveness
10. Cookie Management & Compliance with GDPR and CCPA
Upon visiting gogwatch.com, you are presented with a cookie banner allowing you to accept or reject non-essential cookies. You may change or withdraw your consent at any time through the cookie settings on our Website or via your browser controls.
Under the CCPA, you may also opt-out of the “sale” of your personal data (as defined by California law) by contacting us directly. Although we do not sell personal data in the traditional sense, we honor all opt-out and data access requests.
11. Children’s Privacy
GOGWatch.com is not intended for use by individuals under the age of 13. In accordance with applicable laws such as COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect or process personal data from children. If we become aware that a child has submitted personal information to us without verified parental consent, we will take appropriate steps to delete it promptly.
12. Policy Updates and User Notifications
We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or for other operational reasons. Where material changes are made, we will notify you by email or by clearly posting a notice on gogwatch.com. Continued use of our Website following any updates constitutes acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the manner in which we handle your personal data, please contact:
Privacy Officer
Email: [email protected]
Compliance Statement
We are fully committed to compliance with all applicable data protection regulations, including GDPR and CCPA, and we continue to review and adapt our processes and policies to uphold the highest standards of privacy.
For any further information regarding our data handling practices or your privacy rights, please feel free to reach out to us at [email protected].